Privacy and Security Policy

Key Points

This summary is for convenience only. The full Policy below governs.

Introduction

This Privacy and Security Policy ("Policy") explains how ONLY, Inc., a Delaware corporation registered in California, doing business as ABMX Servers ("ABMX," "we," or "us"), collects, uses, shares, and protects personal information through www.abmx.com (the "Website") and in connection with our sales, support, and services. Our sale of products is governed by our Terms and Conditions of Sale and Limited Warranty at https://www.abmx.com/terms-and-warranties.

1Information We Collect

Information you provide. Your name, company, job title, email address, phone number, billing and shipping addresses, payment information, order and configuration details, and anything else you send us through forms, orders, quotes, support requests, RMAs, or other communications.

Information needed for compliance. For some orders, especially international orders, we collect information such as the end user, end use, destination, importer details, tax or registration numbers, and customs broker details, as required for export-control, sanctions, and customs compliance.

Information collected automatically. When you use the Website, we automatically collect information such as your IP address, browser type, device type, pages viewed, referring website, and the dates and times of your visits, using cookies and similar technologies (see Section 3).

Information from other sources. We may receive information from shipping carriers (such as delivery confirmations and address corrections), payment processors and fraud-prevention services, and government restricted-party lists used for export screening.

2How We Use Your Information

We use the information we collect to process, fulfill, and ship orders; verify payments and prevent fraud; provide technical support, warranty service, and RMAs; communicate with you about quotes, orders, and your account; send promotional messages, which you can opt out of at any time; operate, secure, and improve the Website; screen transactions and comply with export-control, sanctions, customs, tax, and accounting requirements; and protect our legal rights and enforce our Terms.

3Cookies and Similar Technologies

We use cookies and similar technologies that are necessary for the Website to work, such as keeping items in your cart and keeping you signed in. We use Google Tag Manager to manage these tools and Google Analytics to understand how visitors use the Website. Google processes this information as described in its own privacy policy.

Some of these tools are provided by third parties, which may collect information about your online activities over time and across different websites. You can control or delete cookies through your browser settings; blocking some cookies may affect how the Website works.

Do Not Track. The Website does not currently respond to "Do Not Track" signals sent by web browsers.

4How We Share Your Information

We do not sell or rent your personal information. We share information only as reasonably necessary, with:

Service providers that perform services for us, such as website hosting, payment processing, order fulfillment, IT, and email. They may use the information only to perform those services for us.

Shipping carriers and customs brokers, to deliver orders and clear international shipments.

Banks, payment processors, and fraud-prevention services, to process payments and prevent fraud.

Government authorities, including export-control, customs, tax, and law-enforcement authorities, when required by law or reasonably necessary for compliance.

Professional advisers and insurers, such as attorneys, accountants, and auditors, under confidentiality obligations.

A buyer or successor in a merger, acquisition, or sale of assets, as part of that transaction.

Others with your consent, or when necessary to protect our rights, property, or the safety of our customers or others.

We do not share personal information with third parties for their own direct marketing purposes.

5Security of Your Information

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information, including encryption (TLS) for information sent through the Website during online transactions. However, no method of transmission or storage is completely secure, and we cannot guarantee that unauthorized access, disclosure, loss, or misuse will never occur.

6How Long We Keep Information

We keep personal information as long as needed for the purposes described in this Policy, including to fulfill orders, provide warranty service, and meet legal, tax, accounting, and export recordkeeping requirements.

7Your Choices

You can review and update your account information by signing in to your account or by contacting us. You can opt out of promotional emails by using the unsubscribe link in the email or by contacting us. We will still send messages about your orders, warranty service, and account.

8California Privacy Rights

If you are a California resident, you may have the right to request access to the personal information we hold about you, to request that we correct or delete it, and to opt out of any sale or sharing of your personal information. We will not discriminate against you for exercising these rights. To make a request, contact us at [email protected] or 714-258-2269. We will verify your identity before responding, and you may use an authorized agent to make a request on your behalf.

9Business Customers

Many of our customers are businesses. When you interact with us on behalf of your organization, we use your business contact information to manage the relationship, orders, support, and compliance as described in this Policy.

10Children

The Website and our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us personal information, please contact us and we will delete it.

11International Visitors

ABMX operates in the United States. Information you provide is processed and stored in the United States, where data protection laws may differ from those in your country.

12Changes to This Policy

We may update this Policy from time to time. We will post the updated Policy on this page and, for significant changes, may provide additional notice on the Website.

13Contact Us

For questions about this Policy or our privacy practices, contact ABMX Servers, 1582 Parkway Loop Ste B, Tustin, CA 92780, USA; [email protected]; or 714-258-2269.

Sales 714-259-0736 · Technical Support 714-258-2269 · Accounting & Billing 714-259-0684 Mon–Fri, 8:00 a.m.–4:30 p.m. PT · www.abmx.com